Site Policies and Disclaimers

Please select policy to read the details.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


Return Policy

Our store offers collectible items that have unique sequences, volumes or other unique attributes attached to each item, due to this reason, we are not accepting returns or exchanges on FiGPiN, PinClub, and The Ninjabot items. We will accept returns and exchanges for all other items that do not have damages caused by the buyer. All returns must be unopened or unused to qualify. Our return/exchange window is based on delivered date. Our return window is seven (7) calendar days. To initiate a request for a refund, please email us at or message our Facebook business account for the request.


Cancellation Policy

Red Panda Collectibles LLC, reserves the right to cancel orders for any reason. Orders submitted where billing was processed and then cancelled, shall be refunded immediately. All order cancellations notice will be emailed to the customer. Please allow the normal business wait times for ACH transactions for funds to reappear back into your accounts (typically 3-5 business days) depending on your financial institutions.


Shipping Policy

Red Panda Collectible will ship via USPS and buyers will have the option to choose their preferred class or shipment configuration if applicable. Pre-order times will ship to the buyer as soon as the product is received at our fulfillment center. Red Panda Collectibles staff will attempt to process orders by the the same day, unless for unforeseen circumnstances. Orders placed after the deadline will be processed and shipped the next day if possible. If an order instruction or special request needs to be changed such as address or name on the order including gift options please email us at immediately to make the necessary changes.

Gift Card Balance

“Gift Card Balance” is intended to be a website feature for customers to deposit money into their account for the purpose of purchasing strictly on Red Panda Collectibles website. Each user may receive funds into their account from the business for promotional purposes, store credit and refunds. Customers may also request a refund, only of the amount deposited by the customer. Promotional credit given by the business may not be requested as real cash. Gift Card Balance used by customer will consume deposited funds first before promotional funds. Gift Card Balance discounts and perks are subject to change at the discretion of the business. This agreement shall be governed by and construed in accordance with the internal laws of the State of California, U.S.A., without reference to any conflicts of law provisions.